IMMA’s mission is to connect audiences and art, providing an extraordinary space in Ireland where contemporary life and contemporary art connect, challenge and inspire one another. IMMA shares, develops and conserves the Irish National Collection of Modern and Contemporary Art for now for the future.
The Museum serves a wide range of audiences, including general visitors, artists and arts professionals, donors and lenders and education and community groups. We also work with a number of other entities, such as the Department of Culture, Heritage and the Gaeltacht, other Government Departments and agencies, Education organisations, Dublin Local Authorities, the Office of Public Works and the media.
Everyone at IMMA is committed to serving all of our visitors and customers in accordance with the highest standards of quality customer service. This Customer Charter and the associated Customer Action Plan have been put in place in order to improve customer service, by setting out and measuring customer service levels.
Across our full range of activities we undertake to:
In order to assist us in complying with these undertakings, we would be grateful if , when communicating with us, you would:
If you wish to make a more detailed complaint please contact our staff at reception, where guidelines on making and dealing with complaints are available. All complaints will be acknowledged as soon as possible and, in any event within five working days, and will be dealt with within 25 working days.
Head of Audiences and Development
Tel: +353 1 612 99 00
Fax: +353 1 612 99 99
Email: [email protected]